Medical Council of Canada

Contact us

Contact us

Get in touch with us; our service desk agents and communication
representatives will be happy to assist you.

For enquiries on examinations,
a source verification request
and a translation service request, contact

1-613-520-2240
1-613-248-5234 (fax)
service@mcc.ca

For media enquiries, contact

media@mcc.ca

For all other enquiries, contact

1-613-521-6012
1-613-248-5234 (fax)
service@mcc.ca

Hours of operation

Monday to Thursday from 8 a.m. to 4:30 p.m., Eastern Time (ET).
On Fridays, the service desk hours are from 9:30 a.m. to 4:30 p.m., ET.

Appointments: Due to the COVID-19, and to ensure the health and safety of our candidates and employees, please note that no appointments will be scheduled during the building closure.

Please be advised that our office is closed on statutory and civic holidays.

COVID-19: MCC building closure as of Tuesday, March 24, 2020

To ensure the health and safety of our employees, the MCC building will be closed as of Tuesday, March 24, 2020 until further guidance from the Public Health Agency Canada (PHAC) is provided.

The MCC staff will be working from home, and the service desk will remain operational to answer your emails, calls and chats during its regular business hours which are Monday to Thursday from 8 a.m. to 4:30 p.m., Eastern Time (ET) and 9:30 a.m. to 4:30 p.m., ET on Fridays.

These precautionary measures have been taken to limit the potential spread of the virus and to support our employees in this challenging time, while also continuing to provide services to our candidates and stakeholders.

We would like to thank you for your patience and understanding in these unprecedented circumstances.

Live chat hours

Live chat is available Monday to Thursday from 8. a.m. to 4 p.m., ET.
On Fridays, live chat is available from 9:30 a.m. to 4 p.m., ET

Mailing address

For exam application documents and correspondence,
send to:

Medical Council of Canada
Attention: Exam department
1021 Thomas Spratt Place
Ottawa, ON Canada K1G 5L5

For all other documents and correspondence,
send to:

Medical Council of Canada
1021 Thomas Spratt Place
Ottawa, ON Canada K1G 5L5